Live Medical Scribing That Works.
Human-led.

KCCA scribes join visits through Teams and document in real time inside your existing EHR. We handle chart prep, orders, and complete notes aligned to each provider’s style so physicians spend less time charting and more time focused on patients.

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Your Scribing Workflow: From Chart Prep to Signature

Advanced Clinical Team

Argentina-based physicians, nurses, medical translators, and science-trained professionals who listen closely and fact-check the AI to ensure accurate, provider-ready notes.

HIPAA-Secure AI

HIPAA-secure voice-to-text with specialty-specific programming to support highly personalized notes, tailored to each provider’s style and clinical focus.

Physician-Focused

A true extension of your team that handles notes and supporting tasks so work is completed during the day, not after hours at home.

Care Team Benefits

Support designed for physicians,
nurses, and patients.

For Physicians

For Nurses and Staff

For Patients

For Physicians

KCCA reduces the documentation burden so physicians can stay focused on the patient, not the computer. You have a highly trained professional supporting your workflow in real time, ensuring notes are accurate, complete, and aligned to your preferences. Providers gain confidence that documentation, orders, and charges are handled reliably without being slowed down by the EHR.

Less charting and after-hours work
More face time with patients
Accurate notes with real-time support

Jamie Stevens, MSHS, MBA Chief Executive Officer

Vince Shisler, MPA Chief Operating Officer

Milagros M. Aguirre Director of HR

Scott Kuennen, MD Clinical Consultant

Nathan Granger, MD, MBA Clinical Consultant

VIEW ALL TEAM

KCCA Team

A team that counts.
Simplicity that works.

Get to know our collaborative team. Each one committed to making results easier, simple, and significant.

Scott Kuennen, MDPartner & Sr. Advisor

Jamie StevensFounder & CEO

Nathan Granger, MDPartner & Senior Advisor

Cristina B. Rey RomoPrior Auth & Referrals Manager

Vince Shisler, MPADirector of Operations

Lara FenatiScribes General Manager

Milagros Martinez AguirreDirector of HR

COMMON QUESTIONS

Support that scales with you.

KCCA provides clinical and administrative support across four core areas: prior authorizations and referral management, AI-supported live medical scribing, front office operations (inbound scheduling calls and records support), and nurse-led care coordination including TCM and CCM support.

A real person joins the physician visit through Microsoft Teams, typically the same scribe to build a consistent relationship. We use AI-supported software to capture the interaction while the scribe builds the note in real-time, including chart prep, orders, diagnosis mapping, and charge entry. Notes are usually ready for review by the end of the next patient encounter.

We support specialty and primary care authorizations, including imaging, surgeries, referrals, medications, appeals, and peer-to-peer coordination. Our team works directly in payer portals and can even contact patients to gather missing insurance information or assist with scheduling.

Yes. We use soft phones and operate directly inside your scheduling system. KCCA can support inbound scheduling calls, message routing, medical records requests, fax management, and general front office coverage based on your existing workflows.

Yes. KCCA operates under a Business Associate Agreement and follows strict HIPAA security controls. We work with Compliancy Group for governance, carry cyber liability insurance, and our HITRUST e1 certification process is currently underway.

KCCA reduces the need for onsite FTEs, typically resulting in a cost reduction of around one-third. By using our remote workforce, you also reduce exposure to health insurance costs, employee liability, and turnover risks tied to local hiring.

No. You contract directly with KCCA USA, and we deliver services through our fully employed workforce in Argentina under KCCA leadership. We take responsibility for entire processes, working with your liaisons to ensure consistency and performance standards.

Implementation is fast and structured. Most roles can begin within weeks. We use a phased rollout model: onboarding and EHR access, followed by supervised production, and finally scaling to steady-state coverage.

Yes. KCCA is built to scale across providers and locations. We maintain consistency through standardized training and weekly reporting. Many of our clients start with five positions and scale to 50 or more team members over time.

We use standardized onboarding, documented workflows, and role-based training. Quality is reinforced through continuous monitoring, coaching, and weekly performance reporting to ensure results remain stable as your team scales.